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Delivery and returns

Delivery & Returns Policy

Delivery Terms

Royal Mail is our chosen service provider to get your little boxes of treats from A to B.

Orders will be dispatched within 24 hours of placement Monday to Friday 12 noon. Friday PM and weekend orders will be dispatched Monday.

Mainland UK & NI

Royal Mail Tracked 48 – included as standard

Delivery aim of 48 hours – best when tracking required for not-so-urgent pressies

Royal Mail Tracked 24 – £2.50 supplement

Delivery aim of 24 hours – best when tracking required for urgent pressies

Please note:

  • For packages shipped Tracked 48, Royal Mail aim but do not guarantee to deliver your item within 2-3 working days from handover of the package for delivery.
  • For packages shipped Tracked 24, Royal Mail aim but do not guarantee to deliver your item within 1 working day from handover of the package for delivery.

International

Please note we currently only ship to those International countries classified under Europe Zones 1,2 and 3. For information on these categories, please click here.

Royal Mail International Tracked – £8 supplement

Europe delivery aim of 3-5 working days

An Absolute Gift Ltd cannot accept responsibility for delivery delays or failure, however we will do our very best to help should this arise.

Returns and Order Amendments

Unfortunately we offer a no returns policy.

Order amendments and cancellation can be made within 30 minutes of placing your order. Should you wish to amend or cancel your order, you can request this by contacting us within 30 minutes of placing your order and receiving order confirmation email. For any further information relating to delivery or returns, or to make an amendment to your order, please contact us via our Messenger live chat or by emailing us at hello@anabsolutegift.co.uk.